tk bed's Guide to Responsible Gaming
Keep gaming within the bounds of entertainment — it should not become a source of financial pressure or mental stress. This page has detailed information on tools to set limits, warning signs, and where to get help.
Our Commitment
tk bed believes that online betting and casino games are purely a form of entertainment — not a source of income or a solution to financial problems. The wellbeing and financial safety of every player is our highest priority. That is why we maintain tools and policies that help every user play within their own limits.
Under our Terms and Conditions, anyone opening a new account must confirm that they are at least 21 years of age. If we find evidence that a minor has opened an account in any way, that account is closed immediately and any deposited funds are returned.
Our Privacy Policy states in detail that we do not sell any user's personal information to third parties and that your financial information is kept fully secure.
Core Principles of Responsible Gaming
- Only play with money that, if lost, will not affect your daily life.
- Set a limit on the time and money you spend playing each day or each week, and stick to it.
- Do not rush to place more bets in an attempt to recover money you have lost.
- Take regular breaks while playing — decisions made with a fresh mind are better.
- Do not let gaming take priority over time with family or friends, your work, or sleep.
Tools to Set Your Own Limits
tk bed has several tools to help you stay in control of your gaming. Contact our 24/7 live chat at any time to set or change these limits.
Daily / Weekly Deposit Limit
You can set in advance the maximum amount you deposit each day or each week. Reducing the limit takes effect immediately; increasing it is subject to a set waiting period.
Playing Time Limit
Set a limit on how long you play in one session. Once the time is up, you will receive an automatic alert or logout notification to make it easier to take a break.
Loss Limit
If you lose more than a set amount, your account is automatically closed for that day or that week, and no further bets can be placed.
Cool-off
If you want to take a break for a while, you can temporarily close your account for 24 hours to 30 days. During this time you will not be able to log in or deposit.
Self-Exclusion
To close your account for a long period or permanently, request self-exclusion. Once activated, it cannot be reversed before the set period expires.
24/7 Support Team
Contact our live chat or email to set any limit or request self-exclusion. Support is available in both Bengali and English.
Request Self-Exclusion
Fill in the details below and our team will action your request within 24 hours. This is not an application — once confirmed, the account cannot be reactivated before the set period ends.
After submitting your request, our team will send a confirmation message to your registered email. For urgent needs, contact us directly via live chat.
Warning Signs of a Problem
Any of the signs below may indicate problem gambling. If you recognise them in yourself or someone you know, seek help without delay.
- You are spending more than your set budget on gaming and are aware of it yourself.
- You keep playing again and again to try to recover money you have lost (chasing losses).
- You are hiding your gaming from family or friends, or lying about it.
- You are taking loans or cutting other necessary expenses to fund your gaming.
- You feel restless, irritable, or down when you cannot play.
- You are spending more time gaming by cutting back on work, studies, or family time.
- You no longer enjoy a session unless you bet more than you did before.
Where to Get Help
Acknowledging a problem is a sign of strength. You can get help from any of the sources below — all are free or low-cost.
tk bed Live Chat
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Tell us about self-exclusion, deposit limits, or any concern — completely confidential.
tk bed Email Support
To submit a written request or for more details, email: [email protected] — you can write in Bengali, and we typically respond within 24 hours.
Family and Trusted Ones
Tell a trusted family member or close friend. Support from someone close often turns out to be the most effective first step.
Professional Counselling
Reach out to mental health professionals in Bangladesh. Help is available through the mental health departments of government hospitals or private counselling centres.
Protecting Minors
The minimum age to open an account at tk bed is 21. We verify age at registration and reserve the right to investigate and close any suspicious account. Visit our About Us page to learn how tk bed is committed to maintaining a safe environment.
If you have children or teenagers at home, use parental control software on computers or mobile devices. Never share your tk bed account login details with anyone, and avoid saving passwords with auto-save on devices.
If you notice suspicious activity on your account, inform us immediately via live chat. We will act promptly.
Advice for Parents
- Use a password manager or screen-time lock on devices.
- Talk openly with your children about the risks of gambling.
- Keep notifications turned on for your banking app or bKash / Nagad.
- If you have concerns, you can request an account review directly through tk bed support.
Build Healthy Gaming Habits
Before playing online betting or casino games, ask yourself a few questions: What is my budget for today? How long will I play? How much of my winnings will I withdraw? Deciding on the answers beforehand helps you stay in control.
In online slots or live casino games, every result is completely random (powered by a Random Number Generator). "Hot streaks" or "it's time to win after a losing run" — these are myths. Every round is completely independent of the previous one.
For answers to any general questions about betting, visit our FAQ page — it has detailed information on deposits, withdrawals, bonuses, and account management.
Remember Before You Play
- Do not play under the influence of alcohol or medication — your judgement is reduced.
- Avoid betting when you are feeling down, angry, or under stress.
- Make a habit of withdrawing a set portion of your winnings straight away.
- Gaming is for entertainment only — it is not an alternative to income.